Frequently Asked Questions

How long is the symposium? 

The Virtual Presidential Symposium’s duration is approximately 120 mins starting at 05:00 Denver time; 19:00 Singapore; 13:00 Vienna.

Do I have to register to watch the symposium? 

Yes. You will have to register to watch the live & recorded symposium. To register, please click here.

Is the symposium live or on-demand?

The symposium is live but will be recorded and made available on this platform within 48 hours.

Live Webinar

I have a question. Where can I get help?

You will be able to access our help desk at the right bottom of each page. Please click on the help desk and you will be able to chat with us, and we can assist you.

How do I access the live symposium?

Log in with your email address and the password provided in your Final Registration Confirmation letter sent to you by email. If you did not receive the confirmation letter contact the help desk at the right bottom of this page.

How can I access the live chat and chat with others?

To the right of the video, you will have a chat option. Please sign in with your Facebook or Vimeo account or as a guest.

How can I ask questions to the speaker?

At the bottom of the chat pod, tap "Ask". Enter your name or toggle "Ask Anonymously" and type your question for the speaker.
There will be a live Q&A at the end of the symposium. You will be able to upvote other questions from colleagues. Tap "Ask" to see questions already posted by other attendees and click the thumbs up next to a question to upvote it.

Can I view presentations on my tablet or smartphone?

Yes, you will be able to view the symposium with your tablet or smartphone. All you need is a stable internet connection.  

What is the recommended bandwidth to attend the symposium?

For the best experience, we recommend at least 1.2 Mbps download speed.

Can I view presentations from work or home?

Absolutely! As long as you have an internet connection, you will be able to view the presentation. If your internet connection is slow, make sure you close all other programs and apps that are connected to the internet.

What happens if I am registered but can't make it to the symposium?

No worries! The symposium will be recorded and made available on this platform within 48 hours. 

On-Demand Recorded Webinars

Can I download the symposium to watch when not connected to the internet?

Unfortunately, no. You will require a high-speed internet connection to stream the symposium.